Get in touch
We're here to help.
Whether you have a patient query, want to join as a doctor, or have a partnership idea — reach out and we'll respond within one business day.
Patient support
Help with bookings, prescriptions, order tracking, or account issues.
Doctor onboarding
Want to join HealRoots as a CCH-registered homeopathic doctor?
Partnerships & press
Clinic partnerships, integrations, media enquiries, or investor relations.
General enquiries
Questions about how our platform works, our approach, or our team.
Response time
Within 24 hours
Contact us by email for patient support and partnership enquiries. This channel is not for medical emergencies; call 112 for urgent help.
Based in
Hyderabad, India
HealRoots Health Technologies Pvt. Ltd.
Hyderabad, Telangana — 500 032
Support hours
9 AM – 9 PM IST
Monday to Saturday. WhatsApp support is available for urgent patient queries outside hours.
Medical disclaimer
HealRoots is a telemedicine facilitation platform. We do not provide emergency medical services. If you are experiencing a medical emergency, please contact emergency services immediately. All consultations are conducted by independent, CCH-registered homeopathic doctors. HealRoots does not diagnose, treat, or prescribe — all clinical decisions are made solely by the consulting doctor. Results may vary.